SoloSEO

The Marketing 4 Ps and SEO

Posted by Aaron R Stewart on August 30th, 2007

Much of a discussion on marketing can be broken down into what is termed “The Marketing Mix, or the 4 Ps” namely; Product, Price, Place, Promotion. Product being the service or product we sell, Price being the retail price a customer will pay for the product, Place being the locale where the product is purchased and Promotion being how we get our message out to the masses, and what we attempt to communicate in order to convince them to buy. The goal of a marketer then is to properly address the 4 Ps for their specific situation and to sell as many units of product as is potentially possible.

The online world is a bit of a different marketing animal. Some of the 4 Ps haven’t changed much, and others have. Our Product essentially remains the same. The Price is also not changed too much, although with increase access to information, and more access to online resellers, economists would expect at least a downward pressure on price, if not overall lower prices altogether. Place can also can be a bit different, while many of us may still have a store front, there are some small business owners who only sell their products online. So presently, we either sell both online, and through a brick and mortar store front, or we just sell online which is a new spin on “Place.” Finally we have Promotion, which in some cases is very similar to how we promote offline. Using banners and Ads on webpages. As an example, at the top right of Andy’s Marketing Pilgrim home page, we see ads prominently displayed to Andy’s thousands of visitors. This can be a very good online advertising option, as we are able to target clients who we can predict visit sites with a certain theme, and we have a degree of control on the content, color and message of our ad. Advertising our revolutionary new socks for example, on a site developed to provide marathon running tips to novice runners would predictably be a good advertising opportunity/match.

In online promotion we also have the opportunity to start an ad campaign and purchase ad space on search engine results pages. Both Yahoo and Google have programs for doing this. So if we search for “marathon running” in about any search engine, we will not only have organic or unpaid results, typically found in the center of the page, but we will also see a column of paid ads down the right hand, and sometimes even across the top of our results page. Again this type of advertising allows marketers to target potential clients they believe would be most interested in their product. However, these results page ads are frightfully limiting compared to other forms of both online and offline marketing. The ads all look the same in color and size, there are limitations on what can be stated, and on how many words can be used to get the message across. So it is much more difficult to really stand out through ads on a results page, I personally rarely look at these ads. Imagine driving down a Freeway with all the billboards having a white background, with an underlined blue heading (sometimes it may be bolded, wow!), black text of approximately 10 words, and a green URL link at the bottom, that’s it. Not many keen marketers would pay the billboard owners for such a poor advertising opportunity, but it may be a good way to get rid of all the billboards. Now, I am not a big supporter of billboards in the first place, in fact, they don’t make much sense to me at all. It has nothing to do with whether they work or not from a marketing perspective, I just don’t understand why we want these colorful distractions taking the attention of drivers moving along at 70 mph, with other distracted drivers all around them. It seems smarter to keep all the attention focused on the road, hey, maybe billboards painted right on the road? And don’t tell me these billboards are mainly for the car passengers, the HOV lanes around the country prove there aren’t many passengers in all those cars.

Anyway, to make standing out or ranking well on search engines results page even seems more difficult, when we learned earlier this summer from Google’s Udi Manber, that 25% of all search queries are brand new, and never have been used previously. So how to do we target those evolving clients?

In this apparent increasing difficulty in search engine marketing, we should really be seeing an opportunity to become specialists at anticipating the keywords our clients will use to find what they need. I see a very interesting research project here. It would be cool to analyze the behavior of a test group when they are all given the same, random items to search for online. It would be amazing to see how each would construct their query to best find what were looking for. It is this intellectual process we need to focus upon as online marketers and small business owners, how potential clients are conjuring up their searchers, what is the basis of their search, how do current events and trends influence their queries? With these questions in mind, creation of new keyword phrases will keep things fresh and relevant. We need to remember that due to the thousands of pages thrown on the Internet each day, the process of search has become quite different and more complex. Many of us understand that our searches need to be more detailed in order for us to truly find what we want, quickly. Searchers actually use long-tailed, localized keyword searches to get around the garbage Wikipedia like pages, and the miserable “informational” websites only created to rake in Adsense revenue. My average search queries are now at least 5 words, and usually contain a localization aspect to them.

So if we are mindful that 25% of search queries are new, and potential clients are using longer and longer tailed searches to find what they need, then we understand our creative juices really need to get flowing to benefit from the new long-tailed keywords trend. And we need to be addressing these long tail keywords possibilities for all our sites on a regular basis. Whether we create a new web page, change some product descriptions, or add a blog post using our new keyword phrases, it needs to be done. It is actually quite amazing how quickly one can rank number 1 when the keyword phrases used are unique and well placed. And many will be surprised when some of these phrases not only start bringing in new clients for the specific phrase, but also start ranking well for just portions of the original long-tail phrase originally created.

Add comment Visited 2222 times August 30th, 2007 Aaron R Stewart

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When the First Result Is Not the Best Result

Posted by Michael D Jensen on August 27th, 2007

You have probably tried Google’s “I’m Feeling Lucky” button before. But what if you based your business and purchasing based solely on getting the first result of a query?

I recently met with some folks that found their SEO company based on the first result of the query “search engine optimization”. The results have obviously changed since then (now its Wikipedia). Their experience with the SEO company was not a positive one: a lot of money paid for next to nothing.

The problem with relying on the first result has several components:

1) Many first results are not naturally boosted to the first result. Some of these make money just on your visit (and click), others may actually do sell the product or service you are looking for. Just because they are good at ranking high for that keyword doesn’t mean they are good at making their product or doing their service.

2) Your query may be the problem. You may be looking for one thing, and your query thinks you are looking for something else.

3) Comparing products and services is essential to good business and purchasing practices. Even the search engine result snippets can be a first level filter, telling you from the meta description or content of the page more information related to your keyword than just the page title.

That said, it’s still everyone’s dream to be number one in the search results. Why? Because you do get looked at, and you get clicked on, and your chances are better for gaining that customer than if you’re lower on the results page, let alone the next page and beyond.

Just don’t make a habit of hiring people because they are the first result.

2 comments Visited 2565 times August 27th, 2007 Michael D Jensen

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When a Good Domain Name is Bad

Posted by Michael D Jensen on August 21st, 2007

I just moved to Southern Utah (hence the lack of posts). We found a nice local furniture store, Boulevard Home Furnishings, that everyone calls “The Boulevard”. They seem to do everything right, the perfect furniture store. They have car shopping carts for the kids, candy for the kids, bottled water for the adults, sales people are friendly, large selection, good deals, a great return policy, etc. But there is one thing they missed the boat on, a good domain name.

Their domain BuySmartToday.com goes along with the store slogan “Buy Smart”. Initially you think, okay not too bad of a domain. Not too long, easy to spell, even a decent keyphrase (buy smart). But, I found myself googling for the store every time I wanted to look at their website because their slogan never stuck, especially their domain. It was too far removed from the name of the actual store as everyone knows it and refers to it as. Unfortunately the company doesn’t even own the domain for the full name of the store, BoulevardHomeFurnishings.com, although thats a handful to type.

Whilst doing a Google search, I found another domain for the store that points to the hard to remember one: blvdhome.com. Now we’re getting somewhere. The next day I found myself remembering this one even more than the actual one, because it has an association to the name of the store.

Lesson learned? While having a domain for one of your keywords is great, if it doesn’t associate enough with the name of your company, product, or service — enough to remember it — then it may not be the domain to go with.

5 comments Visited 3106 times August 21st, 2007 Michael D Jensen

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Discount or Ignore Paid Links

Posted by Aaron R Stewart on August 16th, 2007

There has been some post and comments lately which have expressed frustration with Google’s attempts to discount the referral power of links purchased to bolster rankings. Why people have a problem with this makes no sense to me. I personally don’t have a problem with any SE discounting paid links. Why wouldn’t they attempt to discount paid links? Isn’t the whole purpose of a search engine to provide clients with the most relevant results possible, results not influenced by tactics or games? I personally want my organic search results to only contain sites that are reputable, sites where the owners have worked hard to get there, have written good content, have naturally established themselves in relevant circles, have referral links from past clients, or associates, based on a good product, solid customer service and historic proficientcy. I don’t want directories, no matter how “good” the content is, or fly by night companies looking to make a quick buck, who have paid for links to sneak themselves on the first page. it is sites like these which muck up the SERPs organic results.

Some will spew that ads on the SERPs are actually paid links, to which I totally agree, but we know they are paid links, we understand the bias there, and they are obviously quarantined away from the organic results. In my mind the search engines have earned the right to sell space on their pages based on the traffic they attract. This incredible level of traffic is based on the satisfaction of searchers, due to the accuracy of previous organic search results. So, in my mind, if you want qualified traffic quickly, then paying a search engine and picking out some targeted keywords in a PPC campaign might be the best way to go to get started. But there is no way someone should go out and attempt to purchase a bunch of paid links in an attempt to bully their way onto the organic search results page, that is not what organic search pages are there to provide, and the search engines are looking to stop you. Don’t risk your business in this manner.

Search engines attempt to deliver relevant results for search clients, these results consist of both organic results and paid ads attempting to match the purpose of the initial search. However, when a SEO uses other sites they own or control to provide links to improve their clients rankings, that too is a paid link. Do these sites, which have been artificially forced onto the SERPs, occasionally give the searcher what they need, perhaps, but not always, and that is the problem. Random links from a site, which only is linking out because it was paid to do so, can’t ethically be considered a link with any value, it is a tainted and usually irrelevant link. Search engines rightfully use the number of links and the quality of the sites providing the links, to assist in determining the quality of a site, that makes perfect sense to do so. But links from sites that have no relevance, or from individuals who have never used the product, really don’t have any business handing out a link and should be discounted, or not used in the rankings at all.

All a paid link can really tell us is the site buying the link has money to spend on links, and the site selling the links enjoys cashing checks. That really isn’t a sound foundation for a legitimate referral. So Google, Yahoo, Ask, all of you guys, please continue to weed out those sites that purchase links, and those SEOs that use other sites to game the rankings, they are attempting to bury small business owners who are working to establish themselves online by working on content and links the right way.

5 comments Visited 4837 times August 16th, 2007 Aaron R Stewart

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SEO - Vital to Small Business

Posted by Aaron R Stewart on August 7th, 2007

To small business owners, SEO cannot be seen as the “end all - be all” to their potential success, but it rightfully should be considered a “must do” in order to maximize their full business potential. Based on our own situation, and finally deciding ourselves we needed to spend time on SEO, we now understand that getting started in SEO can be a bit intimidating, and very confusing without the right information. The SEO world tends to speak in their own tongue, and their language wasn’t developed, or taught in any business classes I attended. These new terms, whether it was meant to be this way or not, seem to have created a bit of a “barrier to entry,” to use a term we are more familiar with. Essentially the SEO industry created an illusion of “if we don’t know the terminology, it will be difficult to understand or perform SEO, and even tougher to do it well.” I felt the same way at first, but that perception is simply not true. SEO done the right way, without all the tricks and tinkering (which isn’t all that effective anymore anyway), is actually pretty straight forward. Just as simple as learning about credits and debits in Accounting or how supply and demand affect pricing in Economics. Not too tough to understand with a little reading and some hands-on exercises.

So if SEO is important, and we can learn it, how much time should we spend on SEO as a small business owner? It is an excellent question, and ultimately depends on how much business a firm hopes to bring in through their online efforts. For example, if a firm has in mind that in 12 months they would like to have 50% of their sales coming from online sources, and they currently only enjoy 5% of total sales from the site, then they should probably spend a considerable amount of time working on the site, making sure all the pieces are in place, so not only will the site’s visibility improve, but potential clients will be happy with what they find. Conversely, if this firm wants only 50% of their sales from online sources, but they now enjoy 60% of total being online generated, then they should focus more attention on more traditional forms of marketing and advertising until this ratio changes.

To get started in SEO, I would recommend just setting aside an hour a day to dive in. At first start just by learning about SEO, either from some pretty good books on the topic here and here, or through a number of blogs we recommend to our readership, namely: Michael Gray (GrayWolf), Todd Malicoat (StuntDubl), Lee Odden (Online Marketing Blog), Rand Fishkin (SEOmoz), and Brian Clark (CopyBlogger). These books and blogs will provide good insight and instruction on the ins and outs of all aspects of SEO.

Once one has a basic grasp of SEO, they really should get themselves an account with SoloSEO, in order to put this knowledge to use, using the most comprehensive set of SEO tool on the web. Much like exercises in Accounting and Economics, actually using the tools, and seeing the results of your work, drives home the SEO concepts, and puts the finishing touches on the learning process. Through working with SoloSEO’s tools, a solid understanding of the pillars of SEO, namely keywords, links and content will form, and SEO will then seem not only doable, but pretty simple.

So once we understand what SEO “is,” then it is time to really understand our industry online, and review what our competitor’s are up to. This online Competitive Analysis can also be done using some of SoloSEO’s tools and reports. We must remember we are competing within a different marketplace, with new competitors, and how they have positioned their sites online, could and should influence how we position and optimize our sites today and in the future. There is not a pre-determined set of guidelines at this point for SEO, no matter what some might say, much of what we need to do to compete most effectively online will be determined by what our competitors have done and will do in the future. While the process of SEO is standardized, the focus of our specific SEO strategy will need to be flexible to face the challenges put forth by our online competitors. If we watch what they do, and manage our online SEO accordingly, then we can keep pace or outpace what they are attempting to do, and better our online exposure.

In my mind there isn’t a business out there today which cannot benefit from an online presence, especially a site that is well prepared, and skillfully promoted. Small business owners need to take every advantage, use every possible tool and strategy available, to insure their eventual, or continued success. I can think of nothing more vital, more accessible and more easily implemented (not to mention more affordable) than SEO. A site which runs well, and effectively targets the right potential clients, promotes a firm’s image in a positive way, while making sales, even while we sleep, or while we play golf (not that anyone would do this during business hours). Take the time to get to know SEO and you will quickly understand just how big your little company can become, and that realization can be quite jolt.

2 comments Visited 3137 times August 7th, 2007 Aaron R Stewart

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