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Don’t be a Victim of Online Fraud

Posted by Aaron R Stewart on January 24th, 2008

Be aware of Online fraud Due to all the mortgage fraud around here, and throughout the country, there have been public service announcements popping up, to better “educate” us about the dangers of fraud. Fraud seems to be a part of life, with new ploys being developed all the time to take advantage of trusting individuals. The last comment of one of the public service announcements heard frequently around here states: “If it seems too good to be true, it probably is.” We all have heard this comment before, and frankly it is a good piece of advice. Due to blatant greed, we all need to be suspect of almost everything, if not everything. I can promise you there is no money locked in a secret US bank account, which only you can get out to help a banished Prince of Nigerian royal decent, and for your efforts the good Prince won’t be giving you a few million as a commission either. :)

In online business the same goes, I am sad to hear of stories of people who put out their hard-earned money on some hyped-up trick to increase traffic to their site. These programs might in fact increase traffic a bit, but it isn’t quality traffic, it isn’t qualified traffic, so it isn’t worth what was paid.

Then there are the “online marketing experts” who are willing to open their secret treasure trove of online selling secrets for a nominal fee. These are the secrets that have “made them millions” and they are going to hand them out to you for only $29.95. Oh, but that’s not all, you can also get a special bonus of the super-duper extra secret online marketing magic techniques for just another $19.99, but you have to do it before that 60 second timer ticks off to zero… hurry!!! Please…

I am also tired of hearing of the many SEO scams, and then dealing with the fallout these scams put on the SEO industry. These SEO scammers are the people who ask you to pay a relatively small fee up front, then monthly fees thereafter for their masterful “SEO services.” All of which can’t be audited or proven, while you are being assured by the scammer they are working hard on your site, and you sense they are sitting in their underwear, and you swear you can hear Halo 3 being played in the background. I am sure there have been many occasions when all these SEO guys have done is sign our sites up for that traffic-pusher scam system mentioned earlier, and then they just sit back and claim the new increase in traffic is from their relentless SEO efforts. Total scam.

In the world of Internet marketing, let’s just agree on this… If it sounds to good to be true, it MOST DEFINITELY IS NOT TRUE. Please do not fall for any of these and a myriad of other online scams, there is not easy money out there, not legally anyway.

Making a site a success is like anything else in life, it takes work. SEO is work, it takes time to build links, create content, research keywords, all of which are important in SEO efforts. There are tools you can use to make the process of SEO more manageable, but the work has to be done by someone, somehow, somewhere, in order for a site to really improve its performance. You can use a system like SoloSEO to help you keep track of all your progress and provide you with tools and training to do it yourself, but it does take time and effort. Or you can hire a reputable SEO firm, one that will be a bit pricey, but they will tell you what they are doing, and show you reports of the progress they have made, and you will see an increase in qualified traffic, and ultimately sales. Good SEO efforts drive real potential clients to your site because they already know what you are offering and it is what they are searching for, that is the type of pre-qualified clients we all want browsing our product pages.

At SoloSEO we are working to make the tools and processing of SEO easier to use, as well as more educational. We not only want our clients to see their sites improving the right way, we want them to know how SEO works and to understand what the tools and processes are doing, and why the positive results are happening. Understanding the concepts behind SEO allow us to better understand our online marketplace, and helps us quickly determine the different online tactics be employed by our competitors, so we can better compete. Learning and doing are both important in SEO, as it is with many other worthwhile endeavors.

In short, please be careful when purchasing SEO services, make sure the providers will be accountable, make sure they give you some benchmarks on what they will accomplish over the term of the contract. Not so much in terms of traffic, traffic will come if the SEO is done right, instead make sure they give you a timeline on when the keyword research will be done, how much time they will spend building links, and how they build links, (hopefully they avoid purchasing links), and how much time will be spent on content, etc. Pin them down, and make them commit to a defined time-line. This is the way business is typically done in the offline world, we should demand and expect the same level of responsibility from the online world. Don’t be intimidated by their perceived expertise, you know more about other stuff than they do, I assure you. Speak with confidence, and expect them to stand by their performance.

If you have any questions on whether a SEO service provider is a good one or not, ask them to provide you a few URLs they have worked on and talk to the owners of those sites, see how past clients have felt they were treated. You could also use our SEO tools to analyze these sites and see if they have addressed basic SEO principles required to improve a site for the long haul.

Ultimately, just be wary, money can make good people do some pretty dumb/dishonest things. We unfortunately had $20K stolen from us last year by a family friend. This someone we allowed in our home as one of the family and we mistakenly trusted, so it can happen easily, anywhere, anytime, even to the most untrusting among us.

One final note on fraud, pay attention to all the political campaigning going on right now. Some of the very best scammers in all the world are now running for President of the United States, it is fascinating to watch. Let us all remember, if it sounds too good to be true, it probably is, even ( or especially) in politics. :)

4 comments Visited 921 times January 24th, 2008 Aaron R Stewart

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  • What the Customer Actually Wanted

    Posted by Michael D Jensen on November 3rd, 2007

    What the Customer Actually Wanted

    38 comments Visited 20884 times November 3rd, 2007 Michael D Jensen

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  • In SEO - Be A Tortoise, Forget the Hare.

    Posted by Aaron R Stewart on October 30th, 2007

    Tortoise and Hare, be a Tortoise not a Hare in SEOOn Aaron Wall’s site www.seobook.com, Aaron Wall makes a statement which makes me chuckle every time I read it, not because it isn’t somewhat true, but because I can imagine how it must drive others crazy. Aaron states,

    “SEO is not hard, Anyone can be successful at it with the right information.”

    While I agree that anyone can be successful through SEO, if they have the right information and the right tools, I don’t think SEO is “easy” for everyone, not even for most people. I personally have only met Aaron once, and have heard him present on a few occasions, and just based on those observations I can see why Aaron would see SEO as easy, I think for him SEO is easy. But for the rest of us, the average humans, SEO is tough work. It is especially difficult for those who are running more traditional/non-technical businesses. There is so much to do as a small business owner, and the entire organization relies on you and your efforts. Quite frankly you don’t have the time to sit down and work with site optimization all day, or dedicate enough time to learn how to make the required changes to web site pages in just a day or two. It is going to take more time than that. How much time really depends on not only your available time, but also on how good your information and tools are.

    With accurate information, like from Aaron’s SEOBook, and excellent SEO tools, like we have developed here at SoloSEO, the SEO process can become more manageable, that much is true. But please never let anyone convince you SEO will be easy, unless you are a technological genius, and there are more than few using SEO as a profession. This hard work revelation probably isn’t what anyone with aspirations of quickly making it big online wants to hear, but I wouldn’t feel good about giving the impression SEO is some magic online wand, which when waved, instantly delivers more traffic and orders than a site can handle. It just doesn’t work that way. I am sure there are many out there who have heard and believed the claims of this “SEO ease,” then got in, got to work, and became quickly disenchanted with the SEO process, perhaps even felt frustrated at their inability to quickly grasp the “simpleness of SEO.” If you have felt this way, you are not alone, it is common, it is okay.

    As perhaps some of you have done, I have spent my life as a very average person, not overly smart, not overly quick, not overly fun, not overly funny, not overly thin, just not overly impressive in almost everything. Fortunately I came to grips with my total averageness a few years ago, and I realized my only chance to get ahead in this world, was just to work harder than the naturally talented and smarter people were willing to. I can’t compete with the “blessed ones” one on one, hour to hour, but if I only sleep 4 hours, and they sleep 10, then I have picked up 6 hours a day on them, and my chances are better. I have no problem seeing myself as a tortoise, and I have always loved that story. I think most my fellow slower folks have too.

    I think most entrepreneurs, who have created and succeeded in their own business, have either worked harder, or are “blessed.” For most of us it is simply a matter of out-working the competition, we may never be the biggest, or grow the fastest, but we can be successful, and live a comfortable life by out-working the others. And if we work harder, using the best tools and information, we can not only increase our chances of success, but shorten the time required. The same is true with SEO.

    To me SEO is similar to the process of digging for gold. There are many technologies we can use to find gold now, and those technologies get better all the time. With today’s technology we simply don’t have to head out with a shovel and start digging hither and thither until we find something shiny, there are better ways. But even with all the modern tools and technology, when it comes right down to it, getting the gold out of the ground is going to take work. We can dig with a shovel, we can dynamite, we can use large equipment, and we can hire an army of miners, but it is all work and it is required to reap the eventual reward. No way around it.

    There is no doubt SEO can be worth much to a company looking to increase sales, it can take a struggling company trying to make any sale at all, and turn that company into an online success story. Where they once wondered if they would convince anyone to buy at all, they now they struggle with cash flow, barely having enough cash on hand to pay vendors, so they can barely stay ahead of the orders onslaught. But to experience this kind of transformation in online sales, the SEO work must happen. We are going to need to focus on our site’s Keywords, Content, Links and effort must be spent to put it all in place. No way around it. We can use all kinds of great tools, and have the latest information to make our efforts as efficient and effective as possible. We can even hire others to do our SEO for us, but SEO is the price for long-term online rewards. SEO isn’t easy for most people, it isn’t a get rich quick scheme, there is nothing magic or extraordinary about it, but if the SEO work is done well, then success is more than likely, if not virtually assured. I like that about SEO, we can work harder at it than others do, and see success for our efforts. And as for all the other tortoises out there, I know you will like that about SEO too.

    4 comments Visited 1046 times October 30th, 2007 Aaron R Stewart

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  • Image Isn’t Everything, But It Is Something.

    Posted by Aaron R Stewart on October 11th, 2007

    Corporate Brands of companies, used to illustrate the importance of SEO and Company ImageTaking a look at the corporate logs in the image to the left, how do you feel about those brands? Do you feel anything? Much in marketing is focused on influencing the public’s perception of our companies, our products and our brand. We want others to think our products/services are high in quality, a good value, safe, reliable, fun, entertaining, satisfying, or simply the best. So how is this done online, is it different when compared to more traditional ad mediums? For, example in TV commercials we have just about seen it all, from diet cola commercials, which appeal to our hip and healthy side, to luxury cars like Lexus, BMW and Mercedes, which tout their extreme quality, and attempt to impress us with their prestige. All this presentation created simply to influence our perception toward these brands. And with TV being so visual, the advertiser can use all sorts of techniques to spin their products in a very positive light. Many are now wondering if TV advertising is as effective as it use to be? I’ll bet there are a million or two Tivo owners who will tell you it probably isn’t, but that is a discussion for another day, but does suggest a need to come up with other methods to improve our corporate image.

    We all know TV ads aren’t real life, and although I doubt there is any girl that choose to hang out with a guy because of the type of diet cola he drank, at least I hope not, we all know some people drink certain brands of soda or diet soda because they believe they are being perceived by others to be cool, sophisticated, wealthy, discerning, or concerned with their health, etc. Many choose to use these brands because of the brand image they have in their own head, will hopefully be identified by others as the product is consumed. My wife loves Diet Coke, and I mean LOVES it. She says it tastes better than all the other diet beverage choices out there, without question. I personally disagree, I think Diet Coke tastes like licking dirt off a pitching wedge. She also thinks Diet Coke portrays a certain image, say of an attractive blonde girl cruising along a beach-side path on roller skates, bopping to the music as she enjoys her Diet Coke. But while I like the commercial quite a bit, and it matches the image of my wife well, I personally still see Diet Coke as the drink of choice for attendees of a 1929 high school reunion, held last weekend, and not the drink of anyone remotely hip. So this ad, although excellent in my opinion, has not changed my perception of Diet Coke one it, or its brand, it is still yuck, but many others feel differently. So when we work on our brand, we attempt to positively influence as many as we can, knowing full well we can’t change everyone’s perception, and that is ok.

    Online we obviously don’t have the ability to visually create an image as well as a TV commercial can, although with YouTube and others we are getting closer. So we instead have to rely on other marketing opportunities to influence potential clients. In search marketing, our prestige and our perceived value are currently tied to how well we do in the SERPs. Many of us know that being on page 1 of a SERP isn’t necessarily the best way to determine if the particular product or company is the best (no offense to Google and Yahoo). And we know a high ranking it is not a guarantee of a good quality product or of excellent customer service either, but there is no doubt we notice the sites on page 1 more quickly, and we take a look at sites on page 1 more often than potentially better products and sites buried on subsequent SERP pages. So in a sense, the work of SEO directly influences the perception potential clients and the public will have on our businesses, at least initially. If we are ranking well on the results page, then we will be perceived as being market leaders, the most popular, the most cutting-edge, the highest quality, whatever, whether it is reality or not. The better we do on the SERPs, the better we will be initially perceived, and they more clients will visit our site. Then it is up to us to make sure our sites are designed well enough to deliver what client needs. We need to ensure visitors can easily find the information they need, that they feel comfortable with us, and we need to be sure they can easily order when it is time to purchase. Online, SEO should be seen as our ability to influence the initial perception of searching clients. SEO can be online marketing and online PR, all wrapped up into process, and really our opportunity to make a better first impression.

    When considering the benefits of SEO, we need to remember that through the SEO process, we are improving the perception of our companies to potential clients. It isn’t just a matter of gaining more traffic to our sites, it is a matter of promoting and influencing the long-term image of our company and products. If we can make them initially believe we are great, then prove it to them with our site, products and customer service, then we have won a tough online battle.

    Add comment Visited 971 times October 11th, 2007 Aaron R Stewart

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  • Unexpected Features Gives Product Passion

    Posted by Michael D Jensen on September 21st, 2007

    Lance on the iPod

    I took up running about a year and a half ago, starting with a 4K. I’m hoping next year to run the St. George marathon with Aaron. Being a gadget guy, and an Apple guy, I asked my wife for the iPod Nano and Nike+iPod kit for Christmas. This gadget tracks how far and fast you’re running, and reports to you on your iPod and also on Nike’s website (data gets uploaded when you sync with iTunes).

    In one of my runs last week I ran the first mile at my top sustainable speed. After running several miles after that and finishing my workout, a voice came on and said something to the effect, “I’m (some famous athlete), congratulations! You just ran your fastest mile!”. I had no idea who the athlete was, but it was so fun to be surprised at the end of my run with a personalized congratulations. My next run I ran further than I had ever run before, and afterwards Lance Armstrong congratulated me for having done so.

    Impressed? Yes! It got me to thinking though, if I had known about the feature, like if it was printed right on the box, it wouldn’t have been as exciting when it actually came on and congratulated me. I can see the marketing language on the box now…

    “And when you finish your fastest mile or longest run, famous athletes will personally congratulate your accomplishment!”

    The lesson learned, not every feature needs to be marketed or “featured”. Some of them should be left to be discovered. When people “discover” on their own, they often enjoy it more than having been fed or delivered it without any action on their part at all.

    1 comment Visited 1144 times September 21st, 2007 Michael D Jensen

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    Posted by Aaron R Stewart on September 7th, 2007

    BMW 325CI convertible, blackA good friend of mine, Thayne Peterson, called up yesterday and asked what he should do with his website to just help it perform a bit better. As you can imagine we get that question quite a bit around here, especially now that more people have kind of figured out what SoloSEO is about. This friend owns an auto dealership in Provo, UT (free link alert) and deals mostly in high-quality, used BMWs. He also has a repair shop as well, where they specialize in repairing most German made cars (this needs to be stated more clearly on the website). He, like many of us, just wants to be a bit more visible online.

    In our conversation he mentioned he was considering signing up for a local online business directory, and perhaps purchasing some advertising on their site. He wondered if I thought it was a good idea, so I took a look. After some initial poking around, it was soon obvious that signing up was free, and the site existed solely on ad space it sold on the site. So I had no problem with him signing up, at least it is a new link to him, and this directory is well put together and has quite a comprehensive overview of local business, organized by category. I didn’t tell him if I thought purchasing an ad on this site was a good move or not, I don’t know enough about this directory’s traffic mix, or his business to understand if online advertising will provide a high enough ROI to make the ad price worth the investment. I will leave that decision to him.

    But after a quick review of his site, I just gave him a few ideas that I think will help its performance in the search engines. First off, he does an excellent job of keeping the inventory of current cars up to date. As soon as they receive a new car, they clean it up and takes some nice pictures of the car, and then put those up with a simple description of each car on the site. I suggested that they should spend a bit more time on creating content for each car, focusing more on some keywords they are targeting, as well as the specifics of each car. These keywords should come from what they feel their strengths are, with local references included, like Provo, UT, Northern Utah, 40 South of Salt Lake City, UT, as examples. Additionally, I would have them use SoloSEO tools to analyze other local automotive sites doing well in the search engines, and then start targeting those keywords as well. Finally, they should also make sure the photos for each car are labeled clearly, and using an occasional keyword here and there, in a picture description, isn’t going to hurt rankings either. ;)

    Once a car is sold, they currently take the content and the pictures of that car off the site. I think this is a mistake many of us make. Rather, I would suggest they create a sold page, or past inventory page, then organize all the cars by model and year on this sold/directory page. Keep all that content written about each car, and the descriptive photos for each in play for the search engines. If they spend time creating the content, then they should continue benefitting from it. Plus, it might help potential clients find a model of car they are looking for. Thayne does a great job finding cars according to a potential buyer’s specifications. He did this for me, and it worked out great. So, if a potential buyer found a car on Thayne’s site by browsing the past inventory, which takes no time from Thayne’s sales people (truly a major benefit of any well conceived site), and Thayne gets a new client to work with, along with all the specs he needs to find a similar car, it is a win/win for everyone.

    Next, I would suggest they start a company blog, it is another easy way to add content. We of course love WordPress Blogging system, we use it ourselves, and highly recommend it to everyone. On the Independent Import’s blog I would have them blog about sales they are having on certain cars, about automotive tips, about information on recalls, about new performance parts or options to “pimp our rides,” and even about the new innovations BMW is coming out with all the time. The automotive industry is one of constant innovation and change, and this provides excellent and frequent topics for a blog. Keep the blog fresh, with one or two posts a week at least, and also let his current and new clients know about the blog. Many new car owners are passionate about their cars (especially BMW owners), and reading new info about their brand of car and possible improvements/options, is very interesting and will increase business. I’ll bet Thayne could get quite a good subscription base fairly quickly, I know I would sign up.

    I would guess there are many of us who feel like we need to do better online. Our site is there, but we need it to perform better, if at all and bring us some new clients. This is most easily done through search. Look for ways to increase your content, adding new pages, and a blog. Then write about products, changes in the industry, and keep your content, don’t ever throw it away. It may need to be tweaked or placed on an archives page of some sort, but you worked hard to create it, let it continue to work for you, it will make a difference in search engine rankings. As far as all the free advice to Thayne, I will take it on trade for a M3 convertible, black… of course. :)

    1 comment Visited 1653 times September 7th, 2007 Aaron R Stewart

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  • It’s All About the Experience

    Posted by Michael D Jensen on September 4th, 2007

    Dinosaur Tracks

    Marketing, in whatever form, is all about the experience. This is the why behind how link bait and viral marketing work.

    We recently moved to Southern Utah, and in our family we like to be tourists everywhere we go, even where we live. We heard about these dinosaur tracks, so we set out to find them. We had a map that had directions that appeared pretty specific, even down to having an extra digit after the decimal point of how many miles from point X to point Y. With my iPhone (sweet Maps app), GPS on the car, and our handy dandy map, I thought we’d be there in 20 minutes, see the tracks, and be on our way to the next historic site. Instead, we had a safari adventure in our minivan, with 3 young kids in the back, hunting for dinosaur tracks in 100 degree weather, on a dirty bumpy road, that lasted two and a half hours.

    Now if you are still a kid like I am (and like my kids are), this was awesome. We turned down a road which ended up being more of a 4-wheeler road, having to turn around and backing into a cactus. We saw a few guys off the road, but after approaching them on foot I realized they were carrying weapons. Luckily they were harmless and gave us some hints as to where to seek the dinosaur tracks. We traveled down the road for what seemed like an eternity, all the while enjoying the beautiful Utah desert and the sweet sound of kids nagging each other. Finally, a sign; of course it was 3 inches by 3 feet with the words “Dinosaur Tracks” in a single column, in white and brown (camouflage), and a small arrow pointing the way. We turned and kept looking, another 3″ x 3′ sign. We found the parking lot, and another 3″ x 3′ sign. We walked a ways and finally came to the end of our hunt, with about 10 footsteps from dinosaurs, engrained in stone for us to stare at in amazement. This ain’t plaster of paris my friends, these are dinosaur tracks.

    So, if you’re still reading, hopefully you’ve imagined our experience and smiled at least a tad. It was a blast, and tucking my kids in tonight they remember our trek of finding dinosaur tracks. What would this have been like had this rock with the tracks been cut out and taken to my local museum? We could have walked right past them. We wouldn’t have spent more than 2 or 3 minutes looking at the tracks. A portion of the visitors to the museum probably would miss the tracks altogether. And when those kids were tucked, I guarantee they wouldn’t remember the dinosaur tracks.

    It’s all about the experience. There is a fantastic article written on the topic titled The Experience is the Marketing by James H. Gilmore and B. Joseph Pine II. This is the inner workings of link bait and viral marketing, it is the experience the user undergoes. The experience may not last two and a half hours like my dinosaur track safari, but if the user has a memorable experience, the marketing worked. The article gives several examples, such as “The American Girl Place”. It’s not your typical toy doll store. Parents take their daughters with doll in hand to get the doll’s hair done ($20), get their picture taken together ($21.95), watch a theatrical production together ($25), and to have dinner together ($18). Yes, you can buy a new doll there, but it’s the experience that drives thousands each year, and millions in revenue, not the dolls.

    In the online world, we don’t have the advantage of a physical setting to create an experience. We do, however, have many forms of medium to create an experience.

    Online Mediums for Creating an Experience
    First, your design and usability is the first part of the experience. Is your design clean, does it speak to your audience (high-end consumers, women, older folks, college kids, etc), are products easy to find with available details?

    Second, do you offer more than just product? What about a section of all the crazy ways your product has been used (think Duck brand Duct Tape), or a photo blog of people wearing your product in different locales (like Beast Clothing)? What about an application that helps people with some aspect of your product or service, that they find useful (like our Link Search Tool). What about a viral video (think Diet Coke & Mentos) that showcases or includes your product, or is a captivating commercial that makes it viral?

    Tapping into your Audience
    Just because your marketing medium isn’t a physical building, it doesn’t mean you can’t tap into the physical senses of your audience. You can appeal to emotions, appetites, feelings, memories, hopes, and vanity. There’s no step by step how to and no online experience generator to accomplish this. But there is your innovation, and the imagination of your team and company.

    Get Started and Create an Experience
    To start, read the article The Experience is the Marketing. It’s a great jump start to making an experience for your audience, which is the ultimate in branding and marketing.

    1 comment Visited 1000 times September 4th, 2007 Michael D Jensen

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  • The Marketing 4 Ps and SEO

    Posted by Aaron R Stewart on August 30th, 2007

    Really Boring Online Marketing, 4 Ps in online Marketing, SEOMuch of a discussion on marketing can be broken down into what is termed “The Marketing Mix, or the 4 Ps” namely; Product, Price, Place, Promotion. Product being the service or product we sell, Price being the retail price a customer will pay for the product, Place being the locale where the product is purchased and Promotion being how we get our message out to the masses, and what we attempt to communicate in order to convince them to buy. The goal of a marketer then is to properly address the 4 Ps for their specific situation and to sell as many units of product as is potentially possible.

    The online world is a bit of a different marketing animal. Some of the 4 Ps haven’t changed much, and others have. Our Product essentially remains the same. The Price is also not changed too much, although with increase access to information, and more access to online resellers, economists would expect at least a downward pressure on price, if not overall lower prices altogether. Place can also can be a bit different, while many of us may still have a store front, there are some small business owners who only sell their products online. So presently, we either sell both online, and through a brick and mortar store front, or we just sell online which is a new spin on “Place.” Finally we have Promotion, which in some cases is very similar to how we promote offline. Using banners and Ads on webpages. As an example, at the top right of Andy’s Marketing Pilgrim home page, we see ads prominently displayed to Andy’s thousands of visitors. This can be a very good online advertising option, as we are able to target clients who we can predict visit sites with a certain theme, and we have a degree of control on the content, color and message of our ad. Advertising our revolutionary new socks for example, on a site developed to provide marathon running tips to novice runners would predictably be a good advertising opportunity/match.

    In online promotion we also have the opportunity to start an ad campaign and purchase ad space on search engine results pages. Both Yahoo and Google have programs for doing this. So if we search for “marathon running” in about any search engine, we will not only have organic or unpaid results, typically found in the center of the page, but we will also see a column of paid ads down the right hand, and sometimes even across the top of our results page. Again this type of advertising allows marketers to target potential clients they believe would be most interested in their product. However, these results page ads are frightfully limiting compared to other forms of both online and offline marketing. The ads all look the same in color and size, there are limitations on what can be stated, and on how many words can be used to get the message across. So it is much more difficult to really stand out through ads on a results page, I personally rarely look at these ads. Imagine driving down a Freeway with all the billboards having a white background, with an underlined blue heading (sometimes it may be bolded, wow!), black text of approximately 10 words, and a green URL link at the bottom, that’s it. Not many keen marketers would pay the billboard owners for such a poor advertising opportunity, but it may be a good way to get rid of all the billboards. Now, I am not a big supporter of billboards in the first place, in fact, they don’t make much sense to me at all. It has nothing to do with whether they work or not from a marketing perspective, I just don’t understand why we want these colorful distractions taking the attention of drivers moving along at 70 mph, with other distracted drivers all around them. It seems smarter to keep all the attention focused on the road, hey, maybe billboards painted right on the road? And don’t tell me these billboards are mainly for the car passengers, the HOV lanes around the country prove there aren’t many passengers in all those cars.

    Anyway, to make standing out or ranking well on search engines results page even seems more difficult, when we learned earlier this summer from Google’s Udi Manber, that 25% of all search queries are brand new, and never have been used previously. So how to do we target those evolving clients?

    In this apparent increasing difficulty in search engine marketing, we should really be seeing an opportunity to become specialists at anticipating the keywords our clients will use to find what they need. I see a very interesting research project here. It would be cool to analyze the behavior of a test group when they are all given the same, random items to search for online. It would be amazing to see how each would construct their query to best find what were looking for. It is this intellectual process we need to focus upon as online marketers and small business owners, how potential clients are conjuring up their searchers, what is the basis of their search, how do current events and trends influence their queries? With these questions in mind, creation of new keyword phrases will keep things fresh and relevant. We need to remember that due to the thousands of pages thrown on the Internet each day, the process of search has become quite different and more complex. Many of us understand that our searches need to be more detailed in order for us to truly find what we want, quickly. Searchers actually use long-tailed, localized keyword searches to get around the garbage Wikipedia like pages, and the miserable “informational” websites only created to rake in Adsense revenue. My average search queries are now at least 5 words, and usually contain a localization aspect to them.

    So if we are mindful that 25% of search queries are new, and potential clients are using longer and longer tailed searches to find what they need, then we understand our creative juices really need to get flowing to benefit from the new long-tailed keywords trend. And we need to be addressing these long tail keywords possibilities for all our sites on a regular basis. Whether we create a new web page, change some product descriptions, or add a blog post using our new keyword phrases, it needs to be done. It is actually quite amazing how quickly one can rank number 1 when the keyword phrases used are unique and well placed. And many will be surprised when some of these phrases not only start bringing in new clients for the specific phrase, but also start ranking well for just portions of the original long-tail phrase originally created.

    Add comment Visited 1064 times August 30th, 2007 Aaron R Stewart

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  • When a Good Domain Name is Bad

    Posted by Michael D Jensen on August 21st, 2007

    I just moved to Southern Utah (hence the lack of posts). We found a nice local furniture store, Boulevard Home Furnishings, that everyone calls “The Boulevard”. They seem to do everything right, the perfect furniture store. They have car shopping carts for the kids, candy for the kids, bottled water for the adults, sales people are friendly, large selection, good deals, a great return policy, etc. But there is one thing they missed the boat on, a good domain name.

    Their domain BuySmartToday.com goes along with the store slogan “Buy Smart”. Initially you think, okay not too bad of a domain. Not too long, easy to spell, even a decent keyphrase (buy smart). But, I found myself googling for the store every time I wanted to look at their website because their slogan never stuck, especially their domain. It was too far removed from the name of the actual store as everyone knows it and refers to it as. Unfortunately the company doesn’t even own the domain for the full name of the store, BoulevardHomeFurnishings.com, although thats a handful to type.

    Whilst doing a Google search, I found another domain for the store that points to the hard to remember one: blvdhome.com. Now we’re getting somewhere. The next day I found myself remembering this one even more than the actual one, because it has an association to the name of the store.

    Lesson learned? While having a domain for one of your keywords is great, if it doesn’t associate enough with the name of your company, product, or service — enough to remember it — then it may not be the domain to go with.

    5 comments Visited 1226 times August 21st, 2007 Michael D Jensen

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  • SEO - Vital to Small Business

    Posted by Aaron R Stewart on August 7th, 2007

    SEO and the Small Business OwnerTo small business owners, SEO cannot be seen as the “end all - be all” to their potential success, but it rightfully should be considered a “must do” in order to maximize their full business potential. Based on our own situation, and finally deciding ourselves we needed to spend time on SEO, we now understand that getting started in SEO can be a bit intimidating, and very confusing without the right information. The SEO world tends to speak in their own tongue, and their language wasn’t developed, or taught in any business classes I attended. These new terms, whether it was meant to be this way or not, seem to have created a bit of a “barrier to entry,” to use a term we are more familiar with. Essentially the SEO industry created an illusion of “if we don’t know the terminology, it will be difficult to understand or perform SEO, and even tougher to do it well.” I felt the same way at first, but that perception is simply not true. SEO done the right way, without all the tricks and tinkering (which isn’t all that effective anymore anyway), is actually pretty straight forward. Just as simple as learning about credits and debits in Accounting or how supply and demand affect pricing in Economics. Not too tough to understand with a little reading and some hands-on exercises.

    So if SEO is important, and we can learn it, how much time should we spend on SEO as a small business owner? It is an excellent question, and ultimately depends on how much business a firm hopes to bring in through their online efforts. For example, if a firm has in mind that in 12 months they would like to have 50% of their sales coming from online sources, and they currently only enjoy 5% of total sales from the site, then they should probably spend a considerable amount of time working on the site, making sure all the pieces are in place, so not only will the site’s visibility improve, but potential clients will be happy with what they find. Conversely, if this firm wants only 50% of their sales from online sources, but they now enjoy 60% of total being online generated, then they should focus more attention on more traditional forms of marketing and advertising until this ratio changes.

    To get started in SEO, I would recommend just setting aside an hour a day to dive in. At first start just by learning about SEO, either from some pretty good books on the topic here and here, or through a number of blogs we recommend to our readership, namely: Michael Gray (GrayWolf), Todd Malicoat (StuntDubl), Lee Odden (Online Marketing Blog), Rand Fishkin (SEOmoz), and Brian Clark (CopyBlogger). These books and blogs will provide good insight and instruction on the ins and outs of all aspects of SEO.

    Once one has a basic grasp of SEO, they really should get themselves an account with SoloSEO, in order to put this knowledge to use, using the most comprehensive set of SEO tool on the web. Much like exercises in Accounting and Economics, actually using the tools, and seeing the results of your work, drives home the SEO concepts, and puts the finishing touches on the learning process. Through working with SoloSEO’s tools, a solid understanding of the pillars of SEO, namely keywords, links and content will form, and SEO will then seem not only doable, but pretty simple.

    So once we understand what SEO “is,” then it is time to really understand our industry online, and review what our competitor’s are up to. This online Competitive Analysis can also be done using some of SoloSEO’s tools and reports. We must remember we are competing within a different marketplace, with new competitors, and how they have positioned their sites online, could and should influence how we position and optimize our sites today and in the future. There is not a pre-determined set of guidelines at this point for SEO, no matter what some might say, much of what we need to do to compete most effectively online will be determined by what our competitors have done and will do in the future. While the process of SEO is standardized, the focus of our specific SEO strategy will need to be flexible to face the challenges put forth by our online competitors. If we watch what they do, and manage our online SEO accordingly, then we can keep pace or outpace what they are attempting to do, and better our online exposure.

    In my mind there isn’t a business out there today which cannot benefit from an online presence, especially a site that is well prepared, and skillfully promoted. Small business owners need to take every advantage, use every possible tool and strategy available, to insure their eventual, or continued success. I can think of nothing more vital, more accessible and more easily implemented (not to mention more affordable) than SEO. A site which runs well, and effectively targets the right potential clients, promotes a firm’s image in a positive way, while making sales, even while we sleep, or while we play golf (not that anyone would do this during business hours). ;) Take the time to get to know SEO and you will quickly understand just how big your little company can become, and that realization can be quite jolt.

    2 comments Visited 1610 times August 7th, 2007 Aaron R Stewart

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