SoloSEO

Twitter & SEO Keyword Research Tools

Posted by Aaron R Stewart on March 13th, 2009

As some of you know, I have recently been trying to get into Twitter. It has been a very interesting ride. I have met many incredible people, and learned much about a variety of business models and ideas. The Twitter community is growing rapidly with Mashable reporting an astounding 752% increase in 2008. Many project 2009 will be even higher. Who uses Twitter is a question I had in my mind when I first dove in. The best explanation of Twitter I have ever heard, was from twitter user @wisekaren who tweeted to me the following:

“FB (Facebook) is for people you used to know; Twitter is for people you’d like to know.”

Which is a comment I have learned to be absolutely true.

As I see it now, Twitter is a social media platform that provides opportunity for real business growth, understanding, learning, and networking. In social media realm Twitter is like the infamous lunch date tactic all we young executive types use(d) when we were expanding our careers, working 80 hours a week, but still wanted to meet someone worthwhile, without blowing a whole evening and serious $$ on someone who was not quite right. Twitter gives everyone the opportunity to sample ideas, musings and knowledge of others, not only in your same area of expertise, but in areas of expertise where you have great interest, but lack knowledge.

There are some great Twitter help aides out there, that assist in getting the most out of Twitter data. Some of the Twitter tools I am now using include: TweetBeep, created by my biz partner Michael Jensen. TweetBeep allows you to save keywords and keyword phrases, then the TweetBeep service will email you tweets containing your keywords at predetermined times. Imagine putting in some important keywords for your business and receiving the resulting tweets with those keywords every morning. You can easily see emerging trends, and pick up other related keywords that should probably be considered in your SEO keyword strategies. It is a marvelous SEO tool.

I have also been using TweetGrid. This is a web based tool/system, which allows the selection of 6 topic keywords, and then streams all tweets containing these keywords. If you want to learn about a topic quickly, pick a keyword you are interested in and watch the data fly by. This is also a great way to find and engage Twitter users directly who have similar interests, and perhaps strike up a relationship for future work together, or at least someone we can bounce ideas off. It is an excellent tool to leverage Twitter.

For folks on the go, there are many amazing Twitter tools that provide the benefits of Twitter on the road. I personally use Tweetie on my iPhone to tweet, but there are many others, including: Twittelator, Twitterrific which offers all of Twitter’s functionality and TwitterFon, which is a free, but very basic iPhone Twitter client.

Some other cool Twitter tools for the iPhone include Fastweet, which allows for quick reading of many tweets. GeoTweeter which adds GPS coordinates to your tweets, GPSed, lets you share maps of your travels to Twitter and Twitter Trend which gives you a snapshot of what topics are really hot on twitter for the last 24 hours. Very cool.

I know many of those that use SoloSEO are small business owners, and are working diligently to get their online business screaming. We can see how much work is being done through the use of the SoloSEO SEO tools. Please also consider using Twitter to bolster your online exposure, and knowledge about your online market, it will make a difference.

Just a quick note on some Twitter rules of engagement (suggestions really). When someone “follows” you on Twitter, it is a good idea to follow them back. How many followers you have is a big deal to many. It doesn’t indicate exactly if you are a good Tweeple, but does show how popular you are on Twitter. Following people who show interest in you makes good sense, as many will have something in them you will be interested in. I have learned this tidbit over time, and am now in the process of ditching those I follow that don’t follow me, and following my followers. Its just good Karma. Also, on Fridays there is a custom of recommending good Twitter users others should follow. You simply list the user’s usernames with a hashtag (def. a keyword with # at the beginning of the word, which allows organization a group of tweets) of #FollowFriday somewhere in your tweet. For example, I tweeted earlier today the following:

#followfriday @brucecarlson @tamar @mattlaclear @chrisbennett @mdjensen @wisekaren @LoriLeavitEvans. Great folks, great follows.

Which essentially tells those that read my tweet that I recommending these 7 users as worthy to follow.

Those are just a few things on Twitter. The best way to learn and love Twitter is to just jump in and get going. Sign up for Twitter here. At anytime, if you have a questions about how to use Twitter, just tweet about it, and you will find just how helpful and responsive the Twitter Nation can be. Hope to see (follow) you soon.

Finally, we would sure appreciate a follow once you get up and running. @mdjensen & @aaronstewart

Twitter graphic above provided by AddDesign

Add comment Visited 7333 times March 13th, 2009 Aaron R Stewart

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Online Reputation Strategies

Posted by Aaron R Stewart on July 16th, 2008

In the evolution of all things online, we have come to a place where individuals can now employ some online strategies to really hammer at a firm’s or individual’s reputation. And if these dipsticks are good at what they do, they can have a disastrous influence on potential clients and partners. Michael and I have had the opportunity to meet with a number of large firms, even Fortune 500 companies, to discuss online strategies and systems, including online reputation management.

Yesterday we sat down with a company we are quite familiar with. We have had discussions with them over the years on a number of different technological systems to improve aspects of their business. We first discussed SEO strategies with them starting back in March of 2007. But at that time, due to some management changes and architecture issues, we didn’t have the opportunity to help them much. Yesterday their online situation had changed a bit, in that they are now facing some online reputation challenges, and they know something needs to be done, and the sooner the better.

No doubt about it, we will see more and more of these sorts of online attacks in the future, there seems to be something very empowering about a keyboard and a screen. Words and comments people would never say in public or audibly, get thrown up on blogs and as comments every day, with little consequence to the mud slinger. So what can we do about protecting our firm, and our firm’s reputation. Here are a few words of advice.

Michael made a great comment yesterday about openness in business, which has become so more important in this online revolution. We as business owners and managers of firms need to be more open to the public, even if it is uncomfortable or unnerving. I personally was raised in a family where we kept our “problems” “in house” so to speak. I mean we felt like “why should we share our dirt with the neighborhood?” It was none of their business, and we didn’t want to look any less perfect than we already did. In corporate America, this type of “keep the dirty laundry in-house” attitude has been prominent. Large firms used to be very good at ignoring what others were saying, they would just pretend to look the other way, refuse to comment and they hoped, with time, the problem would eventually go away. And to a degree I think this strategy worked and had merit. But that won’t work anymore. If we aren’t willing to get in the discussion, especially a negative one, then we risk appearing out of touch, and most importantly we risk letting others present our firm’s image in a light which may not be representative, nor fair.

This type of corporate openness can also have sort of a self-policing aspect to it. If we are open about what is going on inside the company, freely discussing issues head on, there will be more internal effort to make sure nothing actually does goes too wrong internally, as people are being held responsible for their actions, and frankly dealing with problems is a royal pain. I wonder if the stories of Tyco and MCI might have been a bit different if openness from top to bottom was a policy in those organizations? Perhaps.

So, how can we get involved in the online clammer? One method is to pay attention to what others are saying about your company. There are many ways to do this. Michael shared the example of how Comcast monitors Twitter for comments about their company, then quickly responds to these comments, positive or negative, to make sure they are heading off any potential problems. What a wonderfully proactive way to interact, and to be apart of the online social conversation. Obviously watching the Twitter feed to perhaps find something about your firm would be time consuming, and maybe impractical if it is a small firm, but it is also possible to go back and search the archives of Twitter. Then, when we have the time, we can write a blog post using keywords that might associate our firm with the past comments, and deal with the issue head on. I also would suggest contacting the person who made the comment directly, just to see if there isn’t anything that can be done to improve their attitude toward the company. You might find them pretty surprised you cared, and possibly shocked you knew they had commented in the first place.

I personally use Google Alerts to watch for keywords which are important to me. I use it for my name and each firm name, just to keep any eye on things online. If anyone uses these tagged words online, Google alerts me, and we can then go and check it out and deal with it. It is a very helpful, and frankly reassuring system. When a hot topic comes up, and our firm is put in the discussion, we make sure to get some content out there, on a new web page, or in a blog to address the issue, making sure we use the very keywords used in the attack. We all need to make sure that when someone puts across a potentially negative view, that we have provided our own narrative of the situation to buffer a searcher’s reaction. If we are open and honest to the problem, potential clients will give us the well-deserved benefit of the doubt , which we essentially earned by responding directly. I don’t think individuals are naive enough to believe everything they read, but they are more likely to believe when no opposing view is offered.

When considering future pages or blog post, perhaps we should discuss items that might be problems in the future… If you are an injury attorney, I would have a page discussing the term “ambulance chaser.” A used car salesman should discuss the whole sales process and perhaps offer steps on how to avoid buying a lemon. Helpful content like this is not only beneficial in reputation management, but also assists in building a group of loyal readers who appreciate your unique view of your market. We each know our individual markets better than most our clients will, and they might as well learn it from us. Then when shots are taking at our reputations, we have a trusting readership to come to our aide, and participate in the conversation. So the online noise will not only be from some delusional competitor or a disgruntled client, but also from us directly, and others that have learned to trust us over time.

The bigger the firm, the bigger the challenge to manage online reputations. Fortunately there are more complex and technologically advanced methods for larger companies, with more online real estate to protect, but these strategies take a new mindset, a great deal of money and usually new internal and technological architecture to fully implement. Most of us will never have to worry about this extreme level of reputation protection, but if there is a time when your large firm or you yourself do need some help, let us know, we have learned a great deal on how to deal with these challenges, even on the largest of scales.

In short, as a buddy of mine likes to say, “just keep it real,” and online that advice is good as good as any, especially when managing what others can find out about you through search.

1 comment Visited 3074 times July 16th, 2008 Aaron R Stewart

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Nobody Logged Into MyBlogLog Anymore?

Posted by Michael D Jensen on March 15th, 2007

From all of my daily blog browsing, as well as watching our own blog, I don’t think many people are logged into MyBlogLog anymore. I know several blogs that used to have MyBlogLog on their sidebar, but don’t anymore.

I disabled MyBlogLog a few times early in January because it was dead slow, but that seemed to get resolved for the most part.

Then after the Shoemoney incident MyBlogLog fixed the authentication issue and in order to be logged in you had to go back and log in again. TechCrunch has a great round-up about the whole thing, including our second debut on TechCrunch (first).

I ran some tests earlier this week using one of our Missing MyBlogLog Tools, the Show All Visitors tool. I looked at several different blogs I read that are still using MyBlogLog on their site (graywolf, yaro, lonelymarketer, and andybeard). I know the traffic varies significantly between the sites, but even the high traffic sites had nowhere near the MyBlogLog turnover I would expect. On our blog, I used to be able to refresh every hour or two and have a whole new set of 10 pictures of people that came to our blog, but now I’m lucky if one or two new avatars shows up every hour or two. And it’s not our traffice, because since then our blog readership has increased more than 50%.

I think Yahoo is going to need to promote MyBlogLog a bit more with some integration efforts before they convince more of us to put it back on our sidebar. I loved seeing the faces of my readers, but now if only 3 or 4 of them are actually logged into MyBlogLog and the sidebar has very little turnover, I have little interest in watching it (it’s like watching a snail race) when I know by our analytics we have a ton more people actually visiting our blog.

Sorry MyBlogLog, you’re going to have to win me over again. Plus, you can’t say I never helped, I created a whole tool set for MyBlogLog (and still no trip to Yahoo or 1%).

9 comments Visited 4181 times March 15th, 2007 Michael D Jensen

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SEO vs. Paid Search Marketing Clash

Posted by Aaron R Stewart on February 13th, 2007

If you have not gone over and read about the tussle between Dave Pasternack and SEO pros, you must take a minute to review it, it has been quite entertaining. Our friend Michael Gray has jumped in with both feet, and his post called Dave Pasternack of Did-it.com - How to Fix Your Problem is an excellent place to get a good overview of the feud. Essentially Dave Pasternack has come out saying SEO isn’t “rocket science,” and it has caused a bit of a stir among the SEO ranks. Pasternack claims he gave up SEO years ago, and now considers himself a PPC expert, and co-founded a company that consults and assists firms with their paid search campaigns. It is his opinion that SEO is a “Fix-it-Once” Task, not an Ongoing Service. It is this statement where Mr. Pasternack loses credibility. It would be nice for all of us small business owners if SEO really was a quick, one-time fix, but instead it is an ongoing and unrelenting pursuit. Not only to keep our sites optimized to do well in SERPs, but also to stay ahead of our competitors, competing for the same keywords in the same marketplace. I think this point gets glossed over by many discussing SEO. As a business person first, I personally don’t care if I show up as #1 on a SERP, I just want to show up above my nearest competitor for the same or similar products and services. Some markets will be more volatile than others, but keeping an eye on competitors, and their movements in the SERPs will always be important, and most likely a moving target. The importance of competitor watchdogging will continue to increase as more firms figure out the benefits of online marketing, and begin to implement SEO and Paid Search techniques.

So personally, I have no problem with the use of well researched, and wisely created PPC campaigns, and well managed SEO techniques; there is a place for both practices, and using one without the other doesn’t make much sense. The first step however is to SEO your site and get it optimized for the traffic which the PPC ads will hopefully drive to it. I have noticed Paid Search only gurus occasionally suggest SEO pros use “scare tactics” to encourage long-term service contracts, but unfortunately the Paid Search guys do the same thing, making site owners nervous about doing PPC campaigns themselves, and perhaps blowing their opportunity to do well. PPC isn’t too tough either, don’t let either of the two groups scare you, just realize both take some expertise, and some patience to LEARN. The main reason there is demand for these two services is they both can be overwhelming if you don’t understand them, and they are both work.

As an example, 5 years ago I use to sit down and do my business and personal taxes myself, I even used TurboTax a few times. Even with all the Turbo Tax tools it took quite a bit of time, it wasn’t rocket science, and I got the job done, but frankly I did not enjoy it, even though a sizable refund was my eventual reward. Now with a dozen different business running, and less time, and no patience for our screwed-up tax system, I love the fact I can pay someone, an expert, to do all that work for me. I could do it, but I don’t want to, I have other pressing matters more important to me. There is the SEO and Paid Search services in a nutshell. The tools, advice to do both are out there to learn, but whether someone has the time or desire to learn and do them on their own, is completely another issue. I will also admit there is some increasing art to the SEO process when we consider link baiting, creating a buzz and social marketing aspects into the online equation.

Finally, there will be times when all the SEO and Paid Search in the world isn’t going to get you anywhere, as marketing results will depend on the industry you are marketing within. One of our companies has a very nice site, it is SEOed well, and we have been running solid PPC campaigns for the most appropriate keywords in the industry, but we have gained little traffic and only a few leads a month. We know the industry well, we know our service is widely sought after, we know we are priced nicely, but we still don’t have the business we know we could have. So last week we headed Orlando to exhibit at a large trade show in this industry. The results were amazing, our service was highly sought after and well received. We heard comments like “where have you guys been?” or “we have been looking for something like this for years,” from booth visitors. So the golden question… where were our potential clients looking when they couldn’t find us? The answer… obviously not online. Make sure you know your potential clients, and where they are most likely to be searching to find you, if it isn’t online, then adjust to help them find you some other way.

The world continues to move online, and will continue to do so in an ever increasing pace, but not everyone is there yet. Marketing is the art of getting the firm’s message to potential clients, wherever they may be, even if it is offline. So getting your site’s SEO in line now will pay dividends in the future, but it may not be the end-all, be-all marketing home run you want it to be right now, especially if your future clients just aren’t online yet.

Add comment Visited 3526 times February 13th, 2007 Aaron R Stewart

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Using Social Networks like MyBlogLog for Marketing

Posted by Michael D Jensen on January 17th, 2007

Social networks are amazing from a “data mining” perspective. I’ve had a few posts about MyBlogLog recently, uncovering an easily exploitable flaw and announcing the Missing MyBlogLog Tools. As I’ve looked in depth into the MyBlogLog “network” that is accessible by the public, I’ve realized how much potential there is for doing so much more than what most social media companies do with their networks. A recent research paper (actual paper; thanks to here for blogging it) discusses this in detail, how social networks like MyBlogLog and MySpace create an opportunity for network-based marketing. It’s an interesting read for any entrepreneurs and social media marketing lovers out there.

MyBlogLog’s network is made up of specific reader communities, visitors, and member contacts. With the Missing MyBlogLog Tools I was able to determine, almost in real-time, users who are visiting the same blog. I have thought of other ways to use the network, that I don’t dare program or make available, such as tracking how often specific users come back to your blog, or how often they frequent other related blogs. Now combine this with a public profile, though hopefully most people share very little, and you’ve got yourself quite a number of marketing characteristics.

How about showing content based on their MyBlogLog communities and contacts? I think it could be determined, with a bit of programming work, when a new visitor arrives that is logged into MyBlogLog. You could show an article, ads, or whatever based on who they are as defined by their network in MyBlogLog. Cool, maybe scary, maybe both.

It will be interesting how social media operations actually capitalize on their own networks, as they are the ones with the real access to the data. All we get is what we can see, and often even public data is hard to get to reliably.

Your thoughts on mining data from social networks for marketing?

2 comments Visited 3840 times January 17th, 2007 Michael D Jensen

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